Charming Charlie in West Des Moines, IA Closed now

Reviews about Charming Charlie

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  February 04, 2020, by Jayme Hatcher
  I love Charming Charlie. They have so much cute stuff to look at that it's almost overwhelming, but in a good way. I don't know who "Charlie" is but I am probably helping to put his or her kids through college if he or she has any.
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  October 29, 2019, by Autumn Moon
  For the most part the staff is very nice but there have been a couple times I needed to return something and have been treated like a criminal. One time I didn't have my receipt from an online order but I had the invoice, the email confirm, and the credit card I bought it with and they were very rude and refused to give me a refund and gave me in store credit. Today I went to exchange a pair of sunglasses and the lady was very rude when I told her I decided they didn't fit properly. She just didn't even respond and gave me a dirty look. It does seem like it's always a hassle on their system to process a return but as a customer I still should not be treated so poorly for needing to return or exchange something.