Richman BP & Towing in West Des Moines, IA Closed now

Reviews about Richman BP & Towing

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  March 17, 2020, by Jancy Rani
  Be careful and think before u agree to their estimates. Geico connected me to them for a jump start. Since that didn't fix the issue , they were assigned to me to tow to Walmart. The person who came to tow advised me I would get better service at their shop. It's totally my mistake I should have rejected his offer because he was obviously trying to bring business to their shop. It was a messy early morning and I wasn't thinking. They ran the diagnostics and told me I needed a new battery and gave me an estimate for $300. He showed the price of the battery is $250 and he is installing for free. It's again my mistake I should have shopped around. But i was in a hurry. I then found out the real price of the battery is only $180. They could have been honest with me and showed the real price for the battery and charged me separately for installation. When I came back and asked abt these things the person at the desk couldn't give a proper answer. The weird thing is my regular maintenance I did with my dealership just 10 days before shows my battery was in good health. So I asked the guy if they have a copy of the diagnostics they ran on my car. They say they threw them away. Unbelievable. I feel I was ripped off and they r using their contract with Geico to lure in customers when they r in their most vulnerable situations like being stranded on the road.
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  March 20, 2019, by scott edwards
  over $400 for a new battery and diagnostics seems a little high. Was surprised at the total when I went to pick it up as they called and told me what the problem was but never gave me an estimate(probably my fault for not asking). I originally was having them tow to the dealership but the tow driver suggested that BP would be alot cheaper. So I went with it. After picking it up I took the receipt to the dealer and they told me that there total charge would have been $220. Live and learn. I wont be back anytime soon.